Technology Support and FAQs
Frequently Ask Questions
What is my login information? What do I do if I don't know it?
email: used to login to computer and Outlook (@cmsdk12.org)
Echo login: CMSD email and password
username: used to login to non-chromebook laptops
password: only one password is provided and will be used to get on to all platforms
Don't have it?
Call CMSD hotline: (216) 838-0440
Call East Tech: (216) 838-1000
Email: techsupport@easttechnical.net
How do I access my email?
When do I have class?
What are my classes?
You can find your specific schedule in your schoology and email accounts.
You can also reach out to your guidance counselors.
Ms. Gehlfuss: 9th and 10th grade
Ms. Owens: 11th and 12th grade
How do I get to my classes?
The majority of your 9th and 10th grade content classes can be found on ECHO: https://nte.echo-ntn.org/
Clever and Schoology: Step By Step Tutorial
Outlook and Teams: Video Tutorial
Echo: Video Tutorial
Echo email: Video Tutorial
What do I do if my computer stops working?
Reach out to the school (216) 838-1000 and set up an appointment.
You can also stop by the school during the walk-in clinic tech hours.
What do I do if I need a computer?
Reach out to the school (216) 838-1000 and set up an appointment to pick up a laptop.
What do I do if we don't have internet?
Reach out to the school (216) 838-1000 and set up an appointment to pick up a hotspot.
Have more questions? -- Contact us!
CMSD Technology: (216) 838-0440
East Tech Technology: techsupport@easttechnical.net or (216) 838-1000
Walk-in Tech Clinic:
Hours --- Monday-Friday, 8:30am-12:00pm
ETHS Technical Support Line:(216) 838-1000
Follow us on Instagram for more updates: @easttechnicalhs